Bryony West

Bryony (portrayed by Sophie McShera) is a recurring character who appears in series 1, 2 and three of the series. As a long term unemployed person, she is a regular visitor to the centre to sign on and to search for jobs.

She is known for coming up with excuses to why she can't apply for jobs that the advisors suggests she applies for and specialises in applying for completely unrealistic jobs.

She delights in running rings around Karl, who can't stop her from applying for MI5 and just wants to help her find a job she can do. But beneath the veneer of disdain, Bryony lacks the self-confidence to go to job interviews, something a burgeoning friendship with Danielle begins to address.